FAQ

Q.
Where can I find St. Ives products?
A.
Generally, large retailers such as Wal-Mart, Kmart, Target, Meijer, Walgreens, CVS, Albertsons, Savon Drugs, Kroger, Winn Dixie, HEB, Publix and Ulta Cosmetics carry a wide variety of our products; however, they do not carry all of our products. It is best to ask the Health and Beauty Manager if they are able to order the product through their distribution center. Also, you may try to order the product at some on-line stores; for example, www.drugstore.com.
Q.
What happened to the St. Ives Hair Care products?
A.
St. Ives Hair Care products have been discontinued and are no longer available in our warehouses. We encourage you to try our hair care products by Tresemme, VO5 and Nexxus.
Q.
Did you change the fragrance of the St. Ives Collagen Elastin Moisturizer?
A.
We have changed the fragrance of our Collagen Elastin Body Moisturizer. Alberto Culver is constantly working to maintain the highest standards for all of our products. Please be assured that all of our products have successfully undergone extensive testing for performance and consumer acceptance. In addition, the St. Ives Collagen Elastin Body Moisturizer is manufactured under the close supervision of our Quality Assurance department. We go to great lengths to ensure that every item we manufacture meets the high standards that we have set for our products.
Q.
Looking for the St. Ives Eye and Stress Gel?
A.
St. Ives Eye and Stress Gel has been discontinued and is no longer available in our warehouses.
Q.
Why did you make changes to your St. Ives products?
A.
The opportunity presented itself to us to make substantial improvements to the technology of our St. Ives products and a resulting improvement in the benefits that it brings to your skin. We feel we owe it to our consumer to make those advances.
St. Ives is dedicated to bringing you the best of nature with formulas that delight the senses as they work. We understand that little everyday choices we make can impact overall quality of life. That's why St. Ives is a conscientious formulator of quality products.
Your satisfaction is important to us and we hope you are delighted with our improved products.
Click here to learn more about our beauty philosophy and our products:
Q.
What happened to the St. Ives Elements products?
A.
We have updated our packaging so if you are having trouble finding your favorite St. Ives Elements product, check out the new look below! They are still available at retailers near you!
Q.
Looking for St. Ives Vanilla Lotion?
A.
Generally, large retailers such as Albertsons, Fred Meyer, Pathmark and Ulta Cosmetics carry a wide variety of our products; however, they do not carry all of our products. It is best to ask the Health and Beauty Manager if they are able to order the product through their distribution center. Also, you may try to order the product at some on-line stores; for example, www.drugstore.com.
Q.
Looking for St. Ives Whipped Silk Lotion?
A.
Generally, large retailers such as Rite Aid, Albertsons, Fred Meyer, Pathmark, Meijers and Ulta Cosmetics carry a wide variety of our products; however, they do not carry all of our products. It is best to ask the Health and Beauty Manager if they are able to order the product through their distribution center. Also, you may try to order the product at some on-line stores; for example, www.drugstore.com.